Support

Need help with Cadence?

Cadence is an independent project. Email reaches the person building it, not a ticket queue.

Email Cadence support

01

When can I download Cadence?

Cadence is coming soon on Android. The official store link will appear on this site when the public listing is ready.

02

Where is my data stored?

The current version stores subscriptions, playback positions, playlists, bookmarks, history, and preferences on your device. Account-based sync is not currently available.

03

Can I move my podcast library?

Yes. Cadence supports OPML import and export, Pocket Casts imports, and Cadence backup and restore. Downloaded media is not included in backups.

04

How does automatic skipping handle episode audio?

Automatic skipping is optional and currently available in a limited preview. With your consent, Cadence temporarily uploads completed episodes you chose to download for secure processing. It never downloads an episode just for analysis, and streamed-only playback is not analyzed. Automatic analysis waits until your device is charging and connected to an unmetered network. Uploaded audio and temporary processing data are deleted when processing finishes, fails, is cancelled, or expires.

05

What should I include in a support email?

Include the Cadence version, your Android version, what you expected, and what happened. Do not send backup files, feed credentials, or other private data.

Diagnostics

Crash reports and sanitized app diagnostics can be disabled from Cadence Settings. See the privacy policy for details about what diagnostics include.